Legal & Privacy

Privacy Policy — How x 111 Protects Your Data

Your privacy matters to us. This page explains what personal information x 111 collects when you use the platform, why we collect it, how we use it and what rights you have over your own data.

Last Updated: January 2026

Our Privacy Commitments

Six principles that guide how x 111 handles your personal information every day.

Data Security First

All data transmitted between you and x 111 is encrypted via SSL. Account information, payment details and personal data are stored on secured servers with restricted access.

No Selling of Your Data

x 111 does not sell, rent or trade your personal information to third parties for marketing purposes. Your data is used strictly to operate and improve the platform.

You Control Your Data

You have the right to access, correct and request deletion of your personal data. Contact the x 111 support team at any time to exercise these rights or ask questions about your data.

Secure Payment Processing

x 111 does not store your JazzCash PIN, Easypaisa PIN or full card numbers. Payment processing is handled by the respective payment providers using their own secure environments.

Transparent Data Use

We explain clearly what data we collect and exactly why we need it. No hidden purposes, no vague language — just a straightforward account of how your information is used on x 111.

Retention Limits

x 111 keeps your data only for as long as it is needed to operate your account or meet legal obligations. Once data is no longer needed, it is securely deleted from our systems.

01 Introduction

x 111 ("we", "us", "the platform") is committed to protecting the privacy and personal data of everyone who uses the x 111 online casino and sports betting platform at x111.ml. This Privacy Policy describes how we collect personal information, what we do with it, who we may share it with and what rights you have as a user.

This policy applies to all users of x 111, including registered account holders and visitors who browse the platform without an account. By registering an account or using the platform in any way, you confirm that you have read and understood this Privacy Policy and consent to the practices described here.

This policy should be read alongside the Terms and Conditions, which govern your use of x 111 more broadly. If you have questions about anything in this policy , please contact the x 111 support team using the details in Section 13.

Scope: This policy covers data collected through the x 111 website and platform only. It does not cover third-party websites or payment providers that you may interact with when using JazzCash, Easypaisa, Raast or other payment methods — please review their own privacy policies separately.

02 Data We Collect

x 111 collects personal information in three main ways: information you provide directly when registering or using the platform, information generated automatically through your activity, and information received from third-party services such as payment providers.

Information you provide directly:

  • Full name and date of birth (required for age and identity verification)
  • Email address and mobile phone number
  • Residential address
  • National Identity Card (CNIC) number or copy, where verification is required
  • Username and password (your password is stored in encrypted form only)
  • Payment method details — for example, your JazzCash or Easypaisa mobile number, Raast ID or bank account number used for deposits and withdrawals in PKR
  • Communications sent to x 111 support, including chat transcripts and emails

Information collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system and browser version
  • Session data including pages visited, time spent and actions taken on the platform
  • Betting and gaming history — markets placed, stakes, outcomes and transaction records
  • Cookie identifiers and similar tracking data (see Section 7)

Information from third parties:

  • Identity verification confirmations from verification service providers
  • Transaction status updates from JazzCash, Easypaisa, Raast and bank transfer providers
  • Fraud screening signals from payment processors

x 111 collects only the personal data that is genuinely necessary to operate your account, process payments, verify your identity and comply with applicable obligations. We do not collect sensitive categories of data such as biometric data, health information or religious beliefs.

03 How We Use Your Data

The personal data x 111 collects is used for the following purposes:

  • Account management: Creating, maintaining and securing your x 111 account, including processing your login, password resets and account settings changes.
  • Identity and age verification: Confirming that you meet the 18+ age requirement and that the information you have provided is accurate. This is a mandatory requirement before any withdrawal is processed.
  • Processing deposits and withdrawals: Facilitating payments in PKR through JazzCash, Easypaisa, Raast, bank transfer and other supported methods. We share the minimum data necessary with payment providers to complete transactions.
  • Delivering platform services: Providing access to sports betting markets including Cricket, PSL, T20 internationals, Football and Esports, as well as live casino, slots and other casino games.
  • Bonuses and promotions: Tracking wagering requirements, monitoring bonus eligibility and administering promotions and the VIP programme.
  • Customer support: Responding to your queries, resolving disputes and managing complaints.
  • Fraud prevention and security: Detecting and preventing fraudulent activity, multiple accounts, bonus abuse and money laundering. This includes automated monitoring of account behaviour.
  • Platform improvement: Analysing usage patterns to improve the betting interface, game selection, payment flow and overall user experience.
  • Responsible gaming: Monitoring activity to identify potential problem gambling patterns and, where appropriate, prompting users to review their limits or seek help.
  • Legal compliance: Meeting any applicable record-keeping, reporting or disclosure obligations.

x 111 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review.

05 Data Sharing

x 111 does not sell, rent or trade your personal information to third parties. We share your data only in the following circumstances and only to the extent necessary:

  • Payment providers: JazzCash, Easypaisa, Raast, banks and card processors receive the transaction data they need to process your deposit or withdrawal in PKR. Each provider operates under their own privacy policy.
  • Identity verification providers: Third-party services that help us confirm your identity and age. These providers receive the personal documents you submit for verification and return a confirmation result to x 111.
  • Fraud and risk management services: Automated systems that help x 111 detect unusual account behaviour, multiple accounts and payment fraud. These services process behavioural and transactional signals.
  • Game and platform providers: Casino game providers receive limited session data to deliver live casino and slot games. They do not receive your payment or identity details.
  • Law enforcement and legal authorities: x 111 will disclose personal data to law enforcement, courts or regulatory bodies where required to do so by applicable law or in response to a valid legal request.
  • Business transfers: In the event of a merger, acquisition or sale of all or part of the x 111 business, your personal data may be transferred as part of that transaction. You will be notified of any such transfer that materially affects your data rights.

All third parties with whom x 111 shares personal data are required to handle that data securely and to use it only for the purpose for which it was shared.

06 Payment Data & PKR Transactions

All financial transactions on x 111 are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast or bank transfer, x 111 receives a transaction reference and status from the payment provider. We do not receive or store your full JazzCash PIN, Easypaisa PIN, card CVV or full card number.

The payment method details we do retain — such as your registered mobile wallet number or bank account number — are stored in encrypted form and are used only to:

  • Match incoming deposits to your account
  • Process withdrawal requests to your verified payment method
  • Verify that the payment method belongs to you as part of our account verification process

Withdrawals on x 111 are only processed to payment methods that are registered and verified in your own name. This is a security measure that protects you and ensures your funds go where they are intended to go.

07 Cookies & Tracking

x 111 uses cookies and similar technologies to make the platform work properly, remember your preferences and understand how users interact with the site. Cookies are small text files stored on your device by your browser.

The types of cookies used on x 111 include:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you navigate the site. You cannot opt out of essential cookies without affecting platform functionality.
  • Functional cookies: Remember your preferences such as language settings, odds format and notification choices.
  • Analytics cookies: Help x 111 understand which pages and features are used most, how users move through the platform and where technical issues arise. This data is used in aggregated form to improve the service.
  • Security cookies: Used to detect fraud and protect your account from unauthorised access attempts.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how x 111 functions. x 111 does not use third-party advertising cookies or sell cookie data to advertisers.

08 How Long We Keep Your Data

x 111 retains personal data for as long as your account is active and for a defined period after account closure. The specific retention periods depend on the type of data and the reason it was collected:

  • Account and identity data: Retained for the duration of your account and for up to five years after account closure, to allow for investigation of disputes or legal claims.
  • Transaction and betting records: Retained for a minimum of five years following the transaction date, consistent with standard financial record-keeping practices.
  • Customer support communications: Retained for up to three years after the conversation is closed.
  • Marketing consent records: Retained for as long as your consent is active, and for up to two years after you withdraw consent, as proof that the consent was validly given at the relevant time.
  • Cookies and session data: Session cookies expire when you close your browser. Persistent analytics cookies expire after a defined period, typically between 30 days and 12 months depending on type.

When personal data is no longer needed and the retention period has passed, x 111 securely deletes or anonymises it so that it can no longer be linked back to you.

09 How We Protect Your Data

x 111 applies technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include:

  • SSL/TLS encryption on all data transmitted between your device and x 111's servers
  • Encrypted storage of passwords, payment method details and identity documents
  • Access controls that restrict which staff members can view personal data, based on job role and the principle of least privilege
  • Regular security reviews and monitoring of platform infrastructure
  • Two-factor authentication options available for your x 111 account

No system can be guaranteed to be 100% secure. If x 111 becomes aware of a security breach that affects your personal data in a significant way, we will notify you in accordance with applicable requirements.

Your responsibility: You also play a role in keeping your account secure. Use a strong, unique password for your x 111 account and do not share your login details with anyone. Contact support immediately if you notice any suspicious activity.

10 Your Data Rights

As a user of x 111, you have the following rights in relation to your personal data. To exercise any of these rights, contact x 111 support with your account details and a clear description of your request.

Right of Access

Request a copy of the personal data x 111 holds about you, including what it is used for and who it has been shared with.

Right to Rectification

Ask x 111 to correct inaccurate or incomplete personal data held on your account. Some corrections require identity re-verification.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes it was collected. Note that some data must be retained to meet legal obligations.

Right to Restriction

Ask x 111 to limit how your data is used in certain circumstances, such as while a correction request is being reviewed.

Right to Portability

Receive a copy of data you have provided to x 111 in a structured, machine-readable format, where technically feasible.

Right to Object

Object to x 111 processing your personal data where we rely on legitimate interest as the legal basis, including for analytics and platform improvement purposes.

x 111 will respond to data rights requests within a reasonable timeframe. In most cases this will be within 30 days of receiving a clear, verifiable request. We may need to confirm your identity before processing a request to protect against fraudulent access to another person's data.

11 Minors & Under-18 Protection

x 111 is strictly an adults-only platform for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If during the account registration or identity verification process we determine that a user is under 18, the account will be suspended immediately, all data will be flagged and the matter will be handled in accordance with our Terms and Conditions.

If you believe that a minor has created an account on x 111 or that personal data belonging to a minor has been collected, please contact support immediately so that we can investigate and take appropriate action.

Parents and guardians are encouraged to use device-level parental controls and to have open conversations with young people about the risks associated with online gambling platforms. x 111 supports responsible gaming tools including deposit limits and self-exclusion — see the Responsible Gaming page for details.

12 Changes to This Privacy Policy

x 111 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised to reflect the new date. For significant changes — particularly those that affect how your data is used or your rights — x 111 may also notify you by email to your registered address or through an in-platform notification.

We encourage you to review this policy periodically. Your continued use of x 111 after a revised policy is published constitutes your acceptance of the changes. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.

13 Contact & Data Queries

If you have any questions about this Privacy Policy, want to exercise a data right or have a concern about how your personal information has been handled, please get in touch with the x 111 support team.

Support is available 24 hours a day, 7 days a week through the Help section of the x 111 platform. When submitting a data-related query, please include your registered username or email address and a clear description of your request so that we can handle it efficiently.

For account-specific queries related to privacy, identity verification or data deletion, our support team aims to provide a first response within 24 hours and a full resolution within 30 days for standard data rights requests.


Your Data Is Safe — Now Enjoy the Platform

Now that you know how x 111 handles your information, join thousands of Pakistan players enjoying Cricket betting, live casino and slots. Deposit in PKR via JazzCash or Easypaisa and get started in minutes.